Implementing Cisco Collaboration Applications (CLICA)

 

Course Overview

The Implementing Cisco Collaboration Applications (CLICA) training teaches you the knowledge and skills to configure and troubleshoot Single Sign-On (SSO), Cisco Unity Connection and Cisco Unity Express, and Application clients. Topics covered include streamlining communication procedures, strengthening compliance measures, and enhancing communication systems and devices. This course also earns you 40 Continuing Education (CE) credits towards recertification.


How You'll Benefit

This course will help you:

  • Learn to implement and troubleshoot voice mail and Interactive Voice Response (IVR) solutions using Cisco Unity Connections and Cisco Unity Express
  • Prepare for the 300-810 CLICA exam

Who should attend

  • Collaboration engineers
  • Collaboration administrators

Certifications

This course is part of the following Certifications:

Prerequisites

Before taking this course, you should have the following knowledge and skills:

  • Basic understanding of networking technologies
  • Basic understanding of voice and video
  • Cisco Unified Communications Manager experience including single site dial plan, single Public Switched Telephone Network (PSTN) gateway, and Session Initiation Protocol (SIP) trunks.

The following Cisco courses can help you gain the knowledge you need to prepare for this course:

Course Objectives

  • Configure Cisco Unity Connection integration
  • Configure and troubleshoot Cisco Unity Connection and Cisco Unity Connection call handlers
  • Configure and troubleshoot Cisco Unity Express
  • Describe SSO for Cisco Unified Communications applications
  • Describe how Cisco Jabber and Cisco Unified Communications Manager IM and Presence are integrated with other Cisco or third-party applications
  • Customize the Cisco Unified Communications Manager IM and Presence and Cisco Jabber functionality
  • Configure and troubleshoot Chat rooms and message archiving
  • Troubleshoot Cisco Jabber and Cisco Unified Communications Manager IM and Presence
  • Integrate Cisco Unified Attendant Console Advanced with Cisco Unified Communications Manager and Cisco Unified Communications Manager IM & Presence server
  • Configure call recording and monitoring

ceny & Delivery methods

Szkolenie online
Modality: L

Trwa 5 dni

Cena
  • Polska: 2.290,– €
  • Cisco Learning Credits: 43
Classroom training
Modality: C

Trwa 5 dni

Cena
  • Polska: 2.290,– €
  • Cisco Learning Credits: 43

harmonogram

Polish

Strefa czasowa: Central European Time (CET)   ±1 Godzinę

Szkolenie online This is a FLEX course. Strefa czasowa: Central European Time (CET)
Szkolenie online This is a FLEX course. Strefa czasowa: Central European Summer Time (CEST)
Szkolenie online This is a FLEX course. Strefa czasowa: Central European Summer Time (CEST)
Szkolenie online This is a FLEX course. Strefa czasowa: Central European Summer Time (CEST)
Szkolenie online This is a FLEX course. Strefa czasowa: Central European Time (CET)

Angielski

Strefa czasowa: Central European Time (CET)   ±1 Godzinę

Szkolenie online This is a FLEX course. Strefa czasowa: Eastern European Summer Time (EEST)
Szkolenie online Strefa czasowa: British Summer Time (BST)
Szkolenie online This is a FLEX course. Strefa czasowa: Eastern European Summer Time (EEST)
Szkolenie online Strefa czasowa: British Summer Time (BST)
Szkolenie online This is a FLEX course. Strefa czasowa: Eastern European Summer Time (EEST)
Szkolenie online This is a FLEX course. Strefa czasowa: Eastern European Summer Time (EEST)
Szkolenie online Strefa czasowa: Greenwich Mean Time (GMT)
Szkolenie online This is a FLEX course. Strefa czasowa: Eastern European Time (EET)

2 hours difference

Szkolenie online This is a FLEX course. Strefa czasowa: Gulf Standard Time (GST)
Szkolenie online This is a FLEX course. Strefa czasowa: Gulf Standard Time (GST)
Szkolenie online This is a FLEX course. Strefa czasowa: Gulf Standard Time (GST)
Szkolenie online This is a FLEX course. Strefa czasowa: Gulf Standard Time (GST)

3 hours difference

Szkolenie online This is a FLEX course. Strefa czasowa: Gulf Standard Time (GST)
Szkolenie Zdalne:   To jest kurs zdalny prowadzony przez instruktora
To jest kurs FLEX, który jest prowadzony zarówno wirtualnie, jak i stacjonarnie.

Polska

Warszawa This is a FLEX course.   Strefa czasowa: Europe/Warsaw Enroll:
for online training
for classroom training
Warszawa This is a FLEX course.   Strefa czasowa: Europe/Warsaw Enroll:
for online training
for classroom training
Warszawa This is a FLEX course.   Strefa czasowa: Europe/Warsaw Enroll:
for online training
for classroom training
Warszawa This is a FLEX course.   Strefa czasowa: Europe/Warsaw Enroll:
for online training
for classroom training
Warszawa This is a FLEX course.   Strefa czasowa: Europe/Warsaw Enroll:
for online training
for classroom training
To jest kurs FLEX, który jest prowadzony zarówno wirtualnie, jak i stacjonarnie.